FAQ

Your security is our priority. Root Luxerisq uses bank-grade encryption, two-factor authentication (2FA), and cold storage for your digital assets. We comply with strict financial regulations in AU and undergo regular audits. Your funds are protected against unauthorized access, so you can trade with confidence.

Not at all! Root Luxerisq is designed with beginners in mind:

• Step-by-step guides and round-the-clock support
• Try our risk-free demo with virtual funds
• Automated tools that do the heavy lifting for you
• Start small (from just 250) and learn as you trade!

Withdrawals to bank cards typically take 1–3 business days in most regions, whilst crypto withdrawals to external wallets usually complete within 30 minutes. Processing times may vary depending on your bank and verification status.

We earn revenue through premium features and volume-based partnerships with exchanges, rather than charging user fees. There are no hidden costs—you'll always see the exact transaction amount before you confirm.

Yes! Root Luxerisq is available in over 98 countries and counting. Just select your country during registration to check availability and view your local payment options. We comply with all relevant regulations to ensure your trading remains safe and compliant.

We make crypto investing straightforward for beginners. Root Luxerisq offers:

1. AI-powered recommendations – Get personalised coin suggestions tailored to your risk profile
2. Ready-made portfolios – pre-selected investment bundles (e.g. "Starter Pack", "DeFi Bundle")
3. Live market signals – Real-time buy and sell alerts for leading cryptocurrencies

Plus, our interactive tutorial guides you through investing every step of the way!

Get help 24/7 through live chat or email at {email}. We typically respond to urgent issues in under 15 minutes.

Yes, cryptocurrency is legal in most jurisdictions, and Root Luxerisq operates in full compliance with local regulations. Here's what you need to know:

1. Licensed Service
   • Registered with [FinCEN, FCA, CySEC]
   • Regular audits by independent firms
2. Country-Specific Rules
   • Automatic geo-compliance: Our platform adjusts to your country's laws
   • KYC verification required where legally mandated
3. Your Funds Are Protected
   • You can fund your account easily with:
   • 95% of assets held in cold storage (offline)

Check our Compliance page to see your country's status, or contact support for more details.

You can fund your account easily with:

1. Traditional Payments
   • Visa/Mastercard (2.9% fee)
   • Bank transfers (SEPA, SWIFT – no fees)
   • PayPal (instant processing)
2. Crypto Deposits
   • Send crypto directly (BTC, ETH, USDT – no fees)
   • Scan QR codes with your mobile wallet

Deposits arrive in under 10 minutes. View all options in your account dashboard.