Privacy Policy
Last update: 11.02.2026
We (also known as "We", "Us" or "Our") are committed to protecting your personal data and privacy.
This Privacy Policy explains how we collect and store information you provide through Root Luxerisq (the "Website").
These principles will be defended:
To be transparent about how we process and collect your personal information:
We want you to make informed decisions about how we use and process your Personal Data. That's why we created this website. We use different methods to give you clear information about Personal Data handling.
If we think you need specific details, we'll provide them at the right time.
We're happy to answer your questions and explain any legal limits that apply. You can reach us by email at: info@root-luxerisq.com
Your personal data will only be used for the purposes outlined in this Policy.
We process your Personal Data for several purposes, including providing the website and Services (which may connect you with third-party trading platforms), improving our site, protecting our rights and interests, maintaining and delivering the Services, meeting regulatory and legal obligations, and conducting administrative and business activities. We also use your Personal Data to better understand your preferences and needs.
Personal Data are also processed by us in order to better comprehend your preferences and needs.
To access important tools that help protect your rights regarding your Personal Data:
To help you exercise your rights, we have substantial resources available. Contact us anytime to request access to your personal data. We can modify or delete it, stop using it for specific purposes, or transfer it to you or a third party. We're committed to accommodating your requests.
Protect Your Personal Information:
While we cannot guarantee complete security of your personal data, we're committed to using a range of robust methods and techniques to protect it.
Our Privacy and Security Policy is comprehensive.
1. The Scope?
This policy outlines what Personal Data the Company collects from individuals and how we use, share, secure, and manage it.
This Policy applies to information relating to an identified or identifiable natural person. An identifiable person is someone who can be directly identified or identified through a combination of information we hold or can access.
"Processing" under this Policy means any operation involving Personal Data, including collection, use, organisation, storage, and management.
Our services are intended for general audiences and not for anyone under 18 years of age. We do not knowingly collect information from anyone under 18 or permit such individuals to use our services. If we become aware of any information relating to children, we will delete it promptly.
What personal information do we hold about you?
When you access our service, channels, or website, we collect Personal Data about you. We may ask for your Personal Data directly, or we may gather it by analysing how you use our Services and channels, or through information received from our third-party partners.
You don't need to share your personal information with the company, and there are no consequences for not doing so.
You're not obliged to provide us with any personal data. However, in certain circumstances, if you don't supply this information, we may not be able to offer our services or allow you to access the website.
4. What Personal Data Do We Collect? When you visit our website, we gather the following personal information:
This includes information about your online activity log, traffic data (such as your IP address, access date, access time, and browser type), the language you used, software crash logs, and device information. This data is not personally identifiable and cannot be used to identify you.
Personal Data We Receive From You: any personal information you choose to provide when you connect with a third-party online trading platform through us.
Personal Information You Provide to Third-Party Platforms: this information includes your full name, address, phone number, and email address to facilitate trading.
5. Legal basis and reasons for processing your personal data
Your Personal Data is processed by the company for the purposes outlined in this section, in accordance with the applicable legal basis.
The company cannot use your Personal Data without a legal basis. The legal grounds the company relies on to process your Personal Data are:
- You've consented to your personal data being processed for one or more purposes, including when you submit personal information through the Website so we can transfer it to a third-party trading platform.
- The Company or a third party may need to process your information to pursue legitimate interests—such as improving Our Services or defending legal claims.
- Processing must comply with legal obligations.
Contact us via email for more details about how we process your information to protect our legitimate interests.
Below is a list of the reasons and legal grounds we may use your personal data.
Scope
Legal Basis
To share your personal information with third parties at your request for digital trading access
If you ask us to, we may collect Personal Data from you to pass on to third-party companies.
You've consented to the processing of your Personal Data for one or more reasons.
2. To answer your requests, questions or concerns
We need your Personal Data to help us respond to any questions you may have about our Services.
The Company or a third party's legitimate interests require processing of this information.
3. To meet legal obligations, we process your Personal Data as required by law, including for administrative, judicial, and regulatory purposes.
To meet our legal obligations, we need to process your information.
4. To enhance Our Services
We may use your Personal Data to improve Our Services, including crash reports and malfunction data collected from the platform.
We need to process personal data to protect the legitimate interests of the Company or a third party.
To prevent fraud and misuse of our services
We need to process personal data to protect the legitimate interests of the Company or a third party.
6. To carry out and manage actions required by Our Services
This includes back-office functions, business development, strategic decision-making, oversight mechanisms, and related activities.
We need to process personal data to pursue the legitimate interests of the Company or a third party.
7. To conduct analysis, such as statistical analysis
To inform our decision-making on various matters, we use different analytical techniques, including statistical methods.
We need to process personal data to protect the legitimate interests of the Company or a third party.
To protect our assets, rights and interests—as well as those of third parties—we've established processes to defend legal claims.
We may process your Personal Data to safeguard our rights, interests and assets, or those of third parties, in accordance with applicable laws, regulations, agreements and our terms and conditions.
We need to process your data to protect the legitimate interests of the Company or a third party.
6. Transferring Your Personal Data to Third Parties
The Company may share your Personal Data with third-party service providers such as hosting and storage providers, including IP address information and user experience analytics.
You can request that we share your Personal Data with third-party trading platforms. We will provide your Personal Data to these platforms in accordance with their privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may also share Personal Data with related entities or business partners to help us enhance and improve our products and services.
Where necessary to protect the rights of third parties or assets, the Company may disclose Personal Data to regulatory, local, or other official authorities.
We may share your Personal Data with potential investors, buyers, lenders, or other group companies in connection with a transaction (including the transfer or sale of Company assets or group company assets), merger, restructuring, consolidation, or insolvency of the Company or any group company.
7. Third-party cookies and services
Third-party services, such as advertising and analytics providers, may be used on our website. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device when you visit our website. We use cookies to understand your preferences and browsing habits, improve your experience, remember your settings, and customise the products and services we offer. Cookies also help us gather statistics and analytics data.
Some cookies we use are session cookies. These are temporary and deleted from your device when you close your browser. Other cookies are persistent and remain on your device after you close your browser. We use persistent cookies to recognise you as a returning user and to help you access the website more easily.
Types of Cookies:
They may be used by us based on their intended purpose:
The type of cookie
Cookies are essential
Scope
These cookies are essential for accessing the features you've requested and navigating our website. We use them to deliver the information, products and services you've asked for.
They're required for your device to download and stream data, allowing you to move around the website, use its features, and return to pages you've visited before.
Additional Information
Cookies collect Personal Data, such as your username and last login date, to confirm you're logged in to the site. They're automatically deleted when you close your web browser (session cookies).
The type of cookie
Functionality Cookies
Scope
Cookies help us recognise you when you visit our site and remember your preferences.
Additional Information
Cookies collect Personal Data, such as your username and last login date, to confirm you're logged in to the site. They're automatically deleted when you close your web browser (session cookies).
The type of cookie
Cookies for performance
Scope
We use cookies to collect data on how our website performs and to help improve it. They also allow us to analyse how our site is being used.
Additional Information
Cookies store anonymous data that isn't linked to any identifiable person. Some cookies are removed when you close your browser, whilst others remain indefinitely.
Cookies are blocked, or removed
To block or remove cookies, adjust your browser settings. Below are links to help you manage cookies on some of the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, be aware that certain features or the entire website may not function as expected if this occurs.
ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of your personal data
The Company will retain your Personal Data for as long as necessary to fulfil the purpose of processing it, as outlined in this Policy, or for longer periods as permitted by applicable law, regulations, and policies.
We'll share your information with third-party trading platforms for 12 months. If you consent, we'll continue sharing your data for another 12 months.
We regularly review retained Personal Data to confirm it's no longer required.
9. Transfer of personal information to third-party countries or international organisations
Your personal information may be transferred to other countries (i.e. your personal data may be transmitted to a third-country or to international organizations). The Company takes all necessary steps to safeguard your personal data and ensure that users can exercise their rights and access effective legal remedies.
These protections and safeguards are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides adequate protection for Personal Data transferred in accordance with Article 45(3) of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer was conducted in accordance with the standard data protection clauses approved by the EU Commission under Article 46(2)(c) of the GDPR. You can view the EU Commission's approved clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide information about the security measures it uses to protect your Personal Data when transferred to third-party countries or international organisations. Email info@wealthwaydigital.uk for details.
10. Security of Your Personal Data
We've implemented appropriate organisational and technical measures to protect your Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration.
However, we cannot guarantee that Personal Data will remain secure without error. We're not liable for any indirect, incidental, or consequential losses arising from the use or disclosure of Personal Data, including losses due to transmission errors, unauthorised third-party access, or circumstances beyond our control.
We may be required by law or other obligations beyond our control to disclose your Personal Data to third parties, such as government authorities. We cannot control how third parties secure your Personal Data in these situations.
No method of internet transmission is completely secure. We cannot guarantee the security of Personal Data you send to us over the internet.
11. Hyperlinks to third-party websites
Our website contains links to third-party websites and applications. These third parties operate independently and are not under our control. We're not responsible for how they collect or handle your personal data. Our privacy policy doesn't apply to these external sites or apps.
Before using any third-party website or app, we recommend you review their privacy policy. Please consider their terms carefully before sharing any personal data with them.
12. Policy Changes
When you visit any third-party websites or apps, we recommend reading their privacy policies before deciding to access or use them. We also suggest being cautious about providing any Personal Data to them.
13. Your rights regarding your personal information
You have the right to request that we verify the accuracy of Personal Data collected about you, correct any inaccuracies, and delete Personal Data we no longer need. You may also limit how we process your personal information.
If you're an EEA resident, please see this page:
You can exercise these rights by contacting us via email at the address below.
Access rights
You can request to verify what Personal Data we hold about you and access it. If the data is accurate, we'll provide an electronic copy at no charge. We may charge a reasonable fee for additional copies, which we'll provide electronically if requested.
We cannot grant access if it would unfairly affect the rights and freedoms of others. In such cases, we may refuse or limit your request.
Right to rectification
You can request that we correct any inaccurate or incomplete Personal Data about you, considering why we're processing it.
Right to erasure
You can request deletion of your Personal Data if: (a) it's no longer needed for the original purpose; (b) you withdraw consent and we have no legal basis to continue; (c) you object to processing based on legitimate interests; (d) the data was processed unlawfully; or (e) we're legally required to delete it.
This right doesn't apply if we need the data to comply with legal obligations or to establish, exercise or defend legal claims.
Processing restrictions
If you're concerned about the accuracy of your Personal Data, you can ask us to limit how we use it.
When we restrict processing, we may only keep your data if you consent, or to establish, exercise or defend legal rights, or to protect another person's rights, or for significant public interest reasons within the EU or a Member State.
Right to data portability
If processing is done automatically and is based on your consent or a contract with you, you can request a copy of your Personal Data and ask us to transfer it to another controller, if technically possible. Exercising this right doesn't affect your erasure rights or anyone else's rights and freedoms.
Right to object
You can object at any time to processing of your Personal Data based on legitimate interests pursued by us or third parties. If we have compelling grounds that outweigh your rights and interests, we may continue processing unless you can demonstrate otherwise. You also have the right to object to direct marketing at any time.
Right to withdraw consent
You can withdraw your consent for us to process your Personal Data at any time. This won't affect the validity of processing that relied on your consent before withdrawal.
You have the right to lodge a complaint with your supervisory authority.
EU and Member State laws may limit your rights regarding Personal Data as outlined in this section.
We'll provide the information you request under your rights within one month of receiving your request. We may extend this to two months if needed, depending on the request's complexity and volume. We'll notify you of any extension and the reasons within one month.
We'll provide requested information free of charge unless your request is unjustified or excessive, particularly if repeated. In such cases, we may charge a reasonable fee to cover administrative costs, or we may decline to act.
If we're uncertain about your identity, we may ask for further verification.